This position is with one of leading IT Client
Must have Oracle R12 Order Management, Shipping, Advanced Pricing, GOP, Inventory and iStore module implementation experience.
Interact with End-users on clarification of incidents/problems and provide resolution to global users
Analyst will partner with business units to ensure efficient use of application and help enhance application
Responsible for understanding the current process , identify and deliver service improvements
Should be able to configure new org structures whenever required
Prepare SOP (Standard Operating Procedure) for new and existing solutions
Anticipate and remediate problems spanning the full range of Oracle SCM applications and their integration points; manage Oracle Support SRs as well as internal users? support requests.
Own the Oracle SCM user security function, also fulfill requests for ad hoc Oracle SCM information
Support bi-directional interfaces with third-parties and act as liaison with Oracle SCM-facing vendors.
Test or lead testing initiatives in connection with the rollout of new SCM solutions
Coordinate process improvements with business; gather and document functional requirements
May work with the internal managed services team on upgrades and enhancements
Complete business process mapping and identify opportunities for improvement
Production Support and Support to Month, Quarter and year end closure process
Assist in the implementation of new Oracle SCM products and Oracle-based solutions (e.g. integration with third parties)
Support a change management process to manage patch applications and changes to the configurations
Develop test plans and manage user testing for system changes
Support reporting requirements and functionality