Roles and Responsibilities
· The ServiceNow developer is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond
· Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements
· Development of ITSM & custom modules in ServiceNow Platform following best development practices
· Support other developers in their work to integrate existing systems with Service Now
· Support business process owners in configuring the platform
· Administer the system
· Creating technical design document and writing Unit test cases
Qualifications and Skills
Should have prior working experience in ServiceNow tool
Experience and Background
· Minimum 2-9 year of implementation/customization experience on ServiceNow
· B.Tech./BCA/MCA
· Exposure on ServiceNow integration protocols with other application/systems
· Excellent attention to details, ability to multitask, and effective time management skills
· Knowledge of web based development languages; specifically JavaScript, Ajax
· Exposure of ITSM Framework and ITIL
· Certifications will be an added advantage.