Roles and Responsibilities

· The ServiceNow developer is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond

· Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements

· Development of ITSM & custom modules in ServiceNow Platform following best development practices

· Support other developers in their work to integrate existing systems with Service Now

· Support business process owners in configuring the platform

· Administer the system

· Creating technical design document and writing Unit test cases

Qualifications and Skills

Should have prior working experience in ServiceNow tool

Experience and Background

· Minimum 2-9 year of implementation/customization experience on ServiceNow

· B.Tech./BCA/MCA

· Exposure on ServiceNow integration protocols with other application/systems

· Excellent attention to details, ability to multitask, and effective time management skills

· Knowledge of web based development languages; specifically JavaScript, Ajax

· Exposure of ITSM Framework and ITIL

· Certifications will be an added advantage.