AGM, Delivery Business

Location: Delhi
Specialization: Sales / Business Development / Client Servicing,
Industry NA

AGM, Delivery Business

 

Role Summary:

 

DBH will be driving aggressive growth in delivery business. We are looking for an innovative individual to overdrive and oversee the direct to consumer online business through 3rd party platforms with a unique combination of digital content, social media, CRM, digital media execution, customer service and fulfilment operations.

 

Desired Experience :

 

1.         Only IIT and 4-7years of post-qualification balanced experience of managing SALES and P&L MANAGEMENT. An experience pf working in a startup environment will be an added advantage

2.         Prior experience of functioning as a profit centre head is desired. Responsible for top-line /bottom-line

3.         Experience of working with 3rd party vendors and successful track record of achieving sales, brand building, network development & profit targets.

4.         Experience of continuous improvement of sales and revenue management goals.

5.         Experience operating effectively in a complex decision-making setting

6.         Working experience with diverse groups / stakeholders

7.         Experience working in a complex environment where there may be conflicting objectives, ability to navigate and pull all into a broader system view, and ability to effectively engage vendors to achieve a goal.

Personal Characteristics and Attributes :

-         A well-developed analytical ability is a prerequisite

-         A collaborative partner who values teamwork and integration.

-         Decisive yet supportive of distributed decision making; not afraid to make tough decisions.

-         Openness, accessibility and visibility.

-         Proactively seeks to build and maintain relationships.

-         self motivated and inspirational with a commitment to excellence.

-         Excellent communication, listening, and negotiation skills, inclusive of other?s views

-         Strategic thinker who is innovative, creative, and willing to take appropriate risk.

-         Maturity in judgment, broad thinking and intellectually agile.

-         Sense of humour, strong confident style and enthusiastic disposition.

-         Demonstrates integrity and honesty.

 

Responsibilities/Accountabilities :

-         Work with the 3rd party platforms, leveraging the budget framework and KPIs as a channel to drive business & customer satisfaction

-         Set up and monitor KPIs with Channel partners

-         Drive the development of social media tactics as a channel strategy

-         Understanding and ownership of P&L

-         Hands-on with Data & Presentation skills

 

Reporting:

Will be reporting to head of operations